Privacy Policy

This page explains, in plain terms, what happens to the information you share while using this website. We aim to collect as little as possible, keep it safe, and be open about how it is used.

Information We Collect

We gather two kinds of information:

• Details you choose to give us, such as your name and email address when you send a message or sign up for updates.
• Details gathered automatically, such as the type of device and browser you use, the pages you visit, roughly where you are in the world, and how long you stay.

We never ask for sensitive details such as health information or bank card numbers.

How We Use It

Your information helps us to:

• reply to your questions and requests;
• understand which pages are useful and which need improving;
• keep the website running smoothly and spot misuse;
• send occasional updates, but only if you have agreed to receive them.

Cookies

Cookies are small text files saved on your device. Some are essential for the site to work properly; others help us count visitors or remember your preferences. You can block or delete cookies through your browser settings at any time. Turning them off will not stop you reading the site, although a few features may behave differently.

Sharing With Others

We do not sell or rent your personal information. We may share limited details with trusted service providers who help us host the site, measure traffic or send emails, and they may only use it for those tasks. We may also disclose information where the law requires it. Some pages link to other websites; once you leave this site, their own privacy rules apply, so it is worth checking them.

Keeping Your Data Safe

We use sensible safeguards, including secure connections and restricted access, to protect your information from loss or misuse. No system online is completely risk-free, but we review our measures regularly and keep data only for as long as it is genuinely needed.

Your Rights

Under UK data protection law, you can ask to see the information we hold about you, have it corrected or deleted, limit how we use it, or object to its use altogether. You can also withdraw any consent you have given and unsubscribe from emails whenever you like. If you are unhappy with how we handle your data, you may raise a complaint with the Information Commissioner's Office.

Changes to This Policy

We may update this policy from time to time. Any changes will appear on this page, so please check back now and then. For the wider rules on using the site, see our Terms of Use.

Get in Touch

Questions or requests about your data? Email us at info@chesterartcentre.co.uk or use our Contact page, and we will respond as quickly as we can.